Privacy policy

Last updated: December 28, 2025

UNIVOZA operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. UNIVOZA is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. Depending on how you interact with our Services, we may collect the following:

  • Contact information: name, billing address, shipping address, phone number, and email address

  • Payment information: payment method details, transaction information, and payment confirmations (processed securely by third-party payment providers)

  • Account information: account preferences and settings

  • Order information: products viewed, added to cart, purchased, returned, or exchanged

  • Communications: messages you send to us for customer support

  • Device and usage information: IP address, browser type, device information, and interactions with our website

Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you when you place an order, contact us, or use our Services

  • Automatically through cookies and similar technologies when you browse our website

  • From service providers that help operate our store (such as payment processors and shipping partners)

  • From Shopify and approved third-party partners

How We Use Your Personal Information

We use your personal information to:

  • Process and fulfill orders, payments, returns, and exchanges

  • Provide customer support and respond to inquiries

  • Improve and personalize your shopping experience

  • Communicate with you about your orders, account, or promotions (where permitted)

  • Prevent fraud, maintain security, and comply with legal obligations

How We Share Personal Information

We may share your personal information with:

  • Shopify, which powers our store

  • Payment processors, shipping providers, and service partners necessary to fulfill your orders

  • Marketing and analytics partners to improve our Services and advertising (where permitted by law)

  • Authorities or legal entities when required by law or to protect our rights

No other merchants have access to your personal data.

Relationship with Shopify

Our store is hosted on Shopify. Shopify collects and processes personal information as necessary to provide and improve the Services. Your information may be stored and processed in countries outside your own, in accordance with Shopify’s privacy practices.

Children’s Information

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

Security and Retention

We take reasonable steps to protect your personal information, but no system is completely secure. We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with legal requirements.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information, or to opt out of certain data uses. To exercise these rights, please contact us.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@univoza.com

UNIVOZA
1001 S Main St, STE 600
Kalispell, MT 59901
United States