Shipping policy
Last Updated: June 2026
At UNIVOZA, we are committed to delivering your order as quickly and efficiently as possible. We currently ship exclusively within the United States.
1. Shipping Costs
We offer FREE Standard Shipping on all orders within the United States.
No minimum purchase is required.
2. Order Processing Time
Orders are typically processed and prepared for shipment within 1–3 business days after order confirmation.
Orders are not processed on weekends or U.S. public holidays.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
During periods of high demand, processing times may be extended.
3. Estimated Delivery Time
After shipment, estimated delivery times are:
United States: 5–9 Business Days
Delivery times are estimates only and may vary due to factors beyond our control, including:
- Carrier delays
- Weather conditions
- Peak holiday seasons
- Natural disasters
- Other unforeseen circumstances
4. Order Tracking
Once your order has shipped, you will receive an email containing your tracking number.
Please allow 24–72 hours for tracking information to become active.
You may track your shipment through the carrier's website or through the order tracking page available on our website.
5. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information during checkout.
If an incorrect address is provided, please contact us immediately at support@univoza.com.
While we will make every effort to assist, address changes cannot be guaranteed once an order has entered processing or has been shipped.
UNIVOZA is not responsible for orders shipped to an address provided incorrectly by the customer.
6. Lost, Delayed, or Damaged Packages
If your package arrives damaged, please contact us as soon as possible at support@univoza.com with photographs of the package and product.
If your tracking information shows the package as delivered but you have not received it, please first contact the shipping carrier.
UNIVOZA will make reasonable efforts to assist customers in resolving shipping-related issues; however, we cannot guarantee carrier decisions regarding lost or stolen packages.
7. Shipping Restrictions
Currently, UNIVOZA ships only within the United States.
We do not currently offer international shipping.
8. Contact Us
If you have any questions regarding shipping or your order status, please contact us:
UNIVOZA
Email: support@univoza.com
1001 S Main St, STE 600
Kalispell, MT 59901
United States